Prevail feature
Give clients a clearer way to stay connected.
Give clients and authorized staff a controlled place to exchange documents, messages, status information, and contact updates.
What this feature helps you do
A practical overview of how this feature supports everyday matter work.
What it supports
- Document exchange
- Client and case-manager messaging
- Case-status visibility
- Basic contact updates
Why it helps
- Connected work
- Keep the feature close to the matter and people it supports.
- Consistent process
- Give the team a clearer, repeatable way to manage the work.
- Accessible context
- Help authorized staff find the information needed for the next step.